In 1977 three Florida businessmen opened up a small shop just north of downtown Orlando. Within six years, current owners, Jon and Betsy Hughes, joined the team and officially purchased Track Shack, which remains family owned and operated to this day.
Jon and Betsy are still keeping it in the family business. Their son, Chris Hughes, now leads as the Director of Retail Operations.
“As Jon and Betsy's son I have been engrained into both the sport and our local running community from birth,” Chris said. “My passion for both truly blossomed while running cross country for Edgewater High School.”
13 years before Chris was even born, the store was just getting off the ground. Staff would sometimes buy a pair of socks for themselves just to see a sale on the ledger. “It was a business of passion that developed into a success beyond anyone’s wildest dreams,” Chris said.
The store continues to be a strong focal point in the Orlando running community, owning and producing 14 of the best known races in town. The store also focuses on the Track Shack Youth Foundation, having donated close to $3 million to youth in need in the Central Florida area.
The staff at Track Shack focus on one main goal: to give their customers the best service experience of their lives, and for them to leave feeling like they learned a lot and are now more confident in attacking their goals.
“When a customer chooses to shop at our store, it means they trust us to help them and it’s our job to maintain that trust in order to keep them coming and to spread the word about us to others,” Chris said. “There is a personal touch, knowledge of staff and compassion for every guest in our store that does not exist in 99.999% of brick and mortar retail today.”